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Find quick answers to the most common questions about our products, orders, and services.

 General FAQs – Understanding NAD+ & Its Benefits

1. What is NAD+ and why is it important?

NAD+ (nicotinamide adenine dinucleotide) is a vital molecule found in every cell. It powers mitochondrial energy production, supports DNA repair, and plays a key role in aging, brain function, metabolism, and immune resilience. NAD+ levels naturally decline with age, stress, and illness  so supplementing helps restore focus, vitality, and long-term wellbeing.

2. How does NAD+ support the Six Pillars of Wellness?

At NADdirect, we focus on six key areas where NAD+ has the most impact:

  • Sexual Health: Supports hormone balance and reproductive function.
  • Longevity: Promotes DNA repair and healthy aging.
  • Human Performance: Boosts mental clarity and physical energy.
  • Metabolic Health: Enhances glucose, fat, and mitochondrial function.
  • Hair & Skin: Aids cellular regeneration and collagen production.
  • Weight Management: Improves metabolic efficiency.
3. What are the benefits of increasing NAD+ levels?
  • More energy and reduced fatigue
  • Sharper memory and focus
  • Better mood, sleep, and stress resilience
  • Improved metabolic health and cellular repair
  • Enhanced recovery and performance
  • Support for healthy aging

Yes. When used as instructed, NAD+ is well-tolerated. Our formulations are pharmaceutical-grade, tested for purity, and manufactured in regulated environments.

5. Who should consider NAD+ products?

Anyone looking to improve energy, mental performance, aging resilience, recovery, or metabolic health. Whether you're biohacking, battling burnout, or simply aging optimally, NAD+ can support your goals.

6. Can I combine NAD+ with other supplements?

Absolutely. NAD+ pairs well with CoQ10, resveratrol, B vitamins, Magnesium, and more. We even offerLongevity Stacks combining synergistic ingredients.

7. How do I get started?

Explore our product range at www.naddirect.com or speak to a practitioner. Choose a delivery format (injection, spray, or capsule) based on your needs and goals.

NADSQ X Pen FAQs 

1. Product & Safety

What is the NADSQ X Pen?

A single-use auto-injector delivering from 50 –125mg of pure pharma- grade NAD+ via a precision spring mechanism.

What makes it different from other NAD+ injectors?
  • Only NAD+ made in MHRA, NHS, GMP-certified facilities
  • Built-in anti-tamper technology that allows users to download all certificates of analysis and third party lab testing results. 
  • 99.9% purity with triple filtration and validated safety
Is the NADclinic SQX NAD+ Pen safe to administer?

Yes, when used as directed, the NADclinic SQX NAD+ Pen is designed to be safe and well tolerated.The SQX NAD+ Pen is manufactured to pharmaceutical-grade standards and formulated for precision dosing and consistency. Safety is underpinned by rigorous GMP standard quality control, controlled sourcing, and adherence to strict manufacturing and handling protocols.

Are NAD+ supplements safe?

NAD+ supplements are safe when they are high quality and properly manufactured, but not all products meet the same standards.At NADclinic, our NAD+ raw materials are GMP-produced and validated, meaning it’s made under strict quality and safety controls to ensure purity, consistency, and accurate dosing.We also take a medically guided approach, considering factors like dosage, delivery method, and individual health needs. This helps ensure NAD+ support is both safe and effective as part of a personalised longevity or wellness plan.

How is your NAD+ manufactured?

It’s made using organic, naturally fermented ingredients, enzymatically purified, and third-party tested for each batch.

Is it legal and approved?

Yes!  Our NAD+ is manufactured in an MHRA licensed facility. Every batch is thoroughly tested in accredited labs before put into market under the most strict quality control processes. 

How do I verify authenticity?

Every pen includes:
• Serialised tracking
• Batch-specific CoA
• External safety validation
• Tamper-evident packaging

2. Subscription & Storage

Why subscribe?

• Save on unit cost
• Never run out
• Get exclusive bundles and first access to new protocols

Can I cancel anytime?

Yes  you are able to pause, cancel, or change delivery via your account or our customer care team.

How long does NAD+ last?

• Unopened: Up to 24 months
• Opened: Use within 30 days (store in fridge)

Can I share my NAD+ with someone?

Yes — with proper precautions. Use a new needle each time and track doses separately. We offer couple-friendly kits for shared use.

3. Usage & Application

What dosage should I start with?

Typical beginner protocol:

  • Day 1–2: 25mg
  • Day 3–5: 50mg
  • Then adjust based on how you feel
    Doses range from 25–125mg per injection.
I dropped a needle — now what?

Never reuse it. Safely dispose in your sharps bin provided and use a fresh sterile needle.

Is bruising or dizziness normal?

Yes, both are possible and usually minor. Sit while injecting, stay hydrated, and rotate sites. Reduce dose if needed.

4. Results & Expectations

When will I feel results?
  • Short-term: Energy, focus, sleep may improve within the first few days 
  • Long-term: Resilience, mood, and skin health with regular use
Is this better than IV therapy?

The pen offers near IV-level bioavailability with unmatched convenience. Ideal for maintenance, travel, and cost-effective wellness.

5. Shipping & Delivery

How do you ship NAD+ safely?

Each order is packed with temperature-stable insulation. The product remains potent at room temp during transit.

My shipment was delayed — is it still safe?

Yes. Our formulation remains stable unopened at room temperature. Refrigerate upon arrival.